Why Are We All “Getting In the Zone”?

By Peter Hartmann

The weather outside was miserable, so I headed over to the fitness club to resume my half-marathon training.

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I laced up my shoes, plugged in my earbuds, fired up RunDMC and began pounding the indoor track. As I glanced at the others working out that day — running, spinning, lifting — I couldn’t help but notice how many, like me, were wearing headsets or earbuds. At least 8 of every 10 by my count. Continue reading

Can Dirty Socks Increase Your Performance?

By Peter Hartmann

From being the last one on the field to growing out scraggly beards, sports stars engage in all kinds of crazy rituals. Do they work? The answer may surprise you.

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Tennis star Serena Williams wears the same pair of socks throughout an entire tournament.

Portugal’s Cristiano Ronaldo gets a fresh haircut before every football match.

Baseball’s Wade Boggs ate chicken before every game – and always fielded exactly 150 groundballs during infield practice.

These and many other sports star rituals are enough to make you wonder if athletes are little nuts. Continue reading

The Secret to Determining How Fit You Really Are

By  Peter Hartmann

If you’ve ever wondered if your workout routine is making you more fit – or if it is just a waste of time – there’s now an easy, accurate way to find out.

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We’re working out like crazy. But are we getting in better shape?

That’s a question all of us who push to stay fit often ask ourselves. Sure, maybe we’ve shaved a few seconds off our last time or done a few more reps, but is all that time, sweat and effort we put in at the gym making us any healthier?

Fortunately, finding the answer to that question just got a whole lot easier. It’s why I’m so excited about our Jabra Sport Pulse headphones. They’re the first headphones that provide automatic fitness testing. Continue reading

A Hurt So Good: My Quest for the Elusive Runner’s High

By Peter Hartmann

We’ve all had a song or a phrase stuck in our head that we just couldn’t get out.
For me, it was two words spoken by a coworker.

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They came from Joachim Ekelund, a product manager at Jabra. I met him while previewing our new Jabra Sport Pulse wireless earbuds. As he demonstrated the cool Sport button, which enables runners like me to get read-outs of distance, time, heart rate and other useful metrics while running, I asked him about battery life.

He responded in part with the words I now couldn’t stop thinking about. “Five hours – enough to get anyone in the runner’s high zone.”

“Runner’s high.”

Continue reading

Cortana can shine with Jabra headsets

by Daniel Gniazdo

Cortana works best when it can clearly hear what you’re saying. Getting the right headset is one of the easiest ways to make sure it does.

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If you have Windows 10, chances are you’re familiar with Cortana: Microsoft’s personal digital assistant designed to help you get things done throughout your day, assisting you with tasks like sending emails, scheduling events, finding your documents, searching the Internet for answers, and much more. If you’re not yet using Cortana, here are a few reasons to start.

But how do you speak to Cortana? Do you use the built-in microphone on your PC? Or maybe you have a headset plugged in to do the trick? If it’s the latter, you probably figured that any old headset will work just fine.

Continue reading

These four jobs will soon go bye-bye

by Daniel Gniazdo

Don’t panic! You won’t lose your job tomorrow. But thanks to the ongoing digital revolution, Generation Z will live in a world where these four jobs will morph into something else entirely…and that’s good news.

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Thanks to modern technology, our workplace changes fast these days. Jobs that didn’t exist yesterday suddenly become indispensable; others job are doomed to quietly disappear or give way to new ones. You’ll probably be seeing fewer and fewer postal workers around, as snail mail becomes a relic of the past. On the other hand, we’re bound to start hearing about certified Pokémon GO consultants any day now.

Similarly, some corporate positions will also go the way of the dodo. They won’t disappear completely, mind you. They’ll simply adapt to the modern age. Here are four of them, but I’m sure you can think of more.

Continue reading

5 Tips on How to Get Your Brain Back In Shape over the Summer

By  Peter Hartmann

We work to keep our bodies healthy, so why not our brains? Follow these 5 common-sense tips to keep your thinking cap in tip-top shape over the summer.

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It’s summer, and that means it’s time for beaches, barbeques, baseball and…

Brains.

That’s right. From what I’m hearing from friends, on TV and in even the halls of Jabra, summer-time the perfect time to recharge our brains.

Really? Continue reading

How to Apply Big Data Successfully in Customer Service!

By Holger Reisinger

In an environment where 80% companies say they deliver outstanding service while just 8% of their customers agree, organizations are turning to big data to provide a better, more personalized service experience.

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We’ve all heard of “big data”. It’s the combination of powerful algorithms and vast troves of random data that enables us to predict hurricanes, prevent diseases, fight crime and do lots of other worthwhile things.

But using it to improve customer service?

Absolutely. Big data is the next frontier in customer service, and certainly a worthwhile one – especially since 80% companies say they deliver outstanding service but just 8% of their customers agree. Continue reading

Best noise-cancelling headsets for a loud call center

by Daniel Gniazdo

Call centers can get loud. To deal with the background noise, call center employees may opt for noise-cancelling headsets that help them hear and be heard.

Call center agent wearing Jabra Biz 2300

What separates a busy call center from a regular office is the amount of calls people handle on a daily basis. It’s kind of in the name. Call center staff spend their days talking on the phone, surrounded by a lot of noise from their colleagues.

The job of a call center employee quite literally depends on being able to have clear, noise-free conversations with customers and clients. So it’s not too surprising that noise-cancelling headsets are some of the most sought-after tools for a call center. It’s as important to make sure the customer hears you clearly as it is to reduce the amount of noise around you.

That’s where dedicated noise-cancelling headsets for call centers come in. They help you solve two main call center concerns: “Will they hear me?” and “Will I hear them?”

Continue reading

Relax and Recharge this Summer with These 3 Great Books

By  Peter Hartmann

Looking for some beach reading this summer? These three books are perfect for relaxing while providing some great food for thought.

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For many of us, summer has finally arrived. It’s that glorious time of year when we take a week or two to leave our jobs behind and enjoy the company of friends and family.

It’s also the perfect time to recharge our internal batteries. And what better way to do that than through a bit of reading? I’ve just started on three books that I’m finding highly enlightening and informative, and think you may be interested in them, too: Continue reading