Small Business Week: Finger on the SMB Pulse

By Small Business Week: Finger on the SMB Pulse Yves Dupuis

Those owning or working for a SMB do truly exceptional work. And with more than half of Americans falling into this category, Small Business Week showcases and honors the efforts made by these people. But what makes SMB talents tick?

Small Business Week: Finger on the SMB Pulse

Jabra appreciates the contributions of this dynamic community and decided to join in the fun of this year’s Small Business Week. Throughout the week of April 30th, we conducted daily Twitter polls (@We_are_Jabra) to learn what inspires SMB workers. From where they concentrate best, to the tools they utilize and the challenges they face, we were treated to an eye-opening experience. Here are some of the key takeaways! Continue reading

Why “Work from Anywhere” Got Bad Press

By Why “Work from Anywhere” Got Bad Press Holger Reisinger

Despite reports to the contrary, there’s little to fear – and much to gain – from the new way of working known as “Work from Anywhere.”

Why “Work from Anywhere” Got Bad Press

The headlines were worrying:

“Beware of the Dark Side” to working from anywhere!

Continue reading

Will “Work from Anywhere” Die Before It Even Gets Started?

By Will “Work from Anywhere” Die Before It Even Gets Started? Holger Reisinger

Just barely in its infancy, the powerful new way of working known as “Work from Anywhere” is already under threat – from the very things that make it possible.

Will “Work from Anywhere” Die Before It Even Gets Started?

Hooray! We’re working from anywhere these days.

But how long that lasts is anybody’s guess.

“Work from Anywhere” (WfA) may be today’s hottest business concept. You probably know it by one of many other names, including telecommuting, working remotely, work-from-home, work-on-the-go and others. By any name, it’s all the same: Organizations give their employees wide latitude to do their jobs from anywhere they’d like.

Continue reading

Today’s Hottest Workspace? It’s All Around Us!

By Today’s Hottest Workspace? It’s All Around Us! Holger Reisinger

Our workspaces are changing like never before. These days you’re as likely to find workers toiling away from the airport, a coffee shop or the kitchen table as you would from an office. Let’s look back at the rapid transformation of the workplace.

Today’s Hottest Workspace? It’s All Around Us!

I have bad news for corporate architects, space planners, furniture manufacturers and hardware and software companies everywhere.

The days of putting us in boxes, either literally forcing us to collaborate from tiny cubicles and uninspiring conference rooms or stereotyping us as desk-centric or road warriors, are coming to an end.

And not a minute too soon. Continue reading

Humanize the Conversation – Your Customers Will Love You!

By Humanize the Conversation – Your Customers Will Love You! Holger Reisinger

Focusing on customer satisfaction is a no-brainer for every organization. But if you truly want to build long-lasting relationships with our customers, we need to humanize our interactions.

Humanize the Conversation – Your Customers Will Love You!

Our organizations are obsessed with customer satisfaction. Maybe too obsessed.

It’s pretty clear why, judging from the research. Customers who receive the best experiences spend 140% more than those with who receive the poorest ones. And far from being cost-prohibitive, providing superior customer experience actually reduces the cost of serving customers by as much as 33%. Continue reading

Listen to me! Listen to me!! LISTEN TO ME!!!

By Listen to me! Listen to me!! LISTEN TO ME!!! Holger Reisinger

We’re losing our ability to listen. This potential crisis threatens our relationships with our customers, organizations, families and entire nations. Here’s what we can do about it.

Listen to me! Listen to me!! LISTEN TO ME!!!

The art of listening is under attack.

This skill, among the most important we as humans possess, is getting drowned out from all sides: Increasing noise levels, myriad distractions, shorter attention spans and more people who just want to hear themselves talk. Continue reading

How much is a Missed Phone Call Worth to Your Business?

By How much is a Missed Phone Call Worth to Your Business? Holger Reisinger

For one company this customer service secret proved to be the difference between business success and failure.

Missed calls

By all measures, the company should have been out of business long ago.

But there I was, listening intently as its CEO explained how the online software firm he founded managed to defy the grim reaper not once but twice. Continue reading

How to “Heat Map” Your Office to Greater Efficiency

By How to “Heat Map” Your Office to Greater Efficiency Holger Reisinger

An analytical tool used by retailers, webmasters and football (soccer) clubs may help us configure our office spaces for added employee efficiently. The proof is right there in the red, yellow, green and blue hues.

 Office heatmap

If you’re a football fan, you’re probably familiar with heat maps. They’re splashy TV graphics that show where on the field players spend their time. They’re also powerful analytical tools to help webmasters optimize a site depending on how people’s eyes scan it or guide retail planners on where to place promotions around the store floor.

As useful as heat maps are to coaches and shopkeepers, they may be equally important to our organizations.

Now before you think I’ve completely lost my mind, let me explain. Continue reading

Wireless Revolution! – 56 Years in the Making

By Wireless Revolution! – 56 Years in the Making Holger Reisinger

The cords on our tools and devices are dropping like flies, enabling us to work better, faster and more efficiently. So why aren’t all businesses embracing the wireless revolution?

Revolution

Forget the microchip, self-driving cars or stealth technology, I’ve discovered the world’s greatest invention.

The electrical cord. Or, more specifically, the absence of one.

Everywhere you look, the cords are dropping off our tools and devices. Forget about buying a corded drill to tackle that home improvement project, almost everything is cordless today. Continue reading

Four Fascinating Facts You Probably Didn’t Know About Sound

By Four Fascinating Facts You Probably Didn’t Know About Sound Brian Andersen

Sound travels at 1,230 km (767 miles) per hour – beyond that magic happens. Read on to discover some fantastic facts about the power of sound.

Sound waves

Sound has immense power. It can inspire, enlighten, heal – even help us get more done on the job.

At Jabra, we’re fascinated by the power of sound, no matter what form it takes – from the annoying blaring of a car horn to the soothing, rich notes of a symphony. Our work has led us to discover plenty of interesting things about sound, and we’d like to share a few. Continue reading