Why a Nice Lunch Beats Facebook and LinkedIn – Every Time

By Why a Nice Lunch Beats Facebook and LinkedIn – Every Time Holger Reisinger

Emails, LinkedIn, Facebook, and other digital solutions are great for information sharing but are killing innovation, collaboration, and efficiency in modern knowledge-based companies. It’s time to enter the era of meaningful conversation. I just rediscovered an old book that shows us how.
Why a Nice Lunch Beats Facebook and LinkedIn – Every Time

Just the other day I finished re-reading the New York Times bestseller, “Never eat alone,” written by Keith Ferrazzi. The book is basically a cookbook in achieving success by building and utilizing your personal network to get better jobs, more business, new opportunities, or whatever you crave in life.

The concept is simple: if you build a large personal network, the network will, over time, reward you with more opportunities in life. All you need is to plan your targets and execute your plan, and, of course, buy Mr. Ferrazzi’s book.

“Never eat alone” is about your personal success; re-reading the book made me realize that it also holds a hidden gem for the successful companies of the future. Continue reading

The Hidden Secret of the Super-Productive

By Holger Reisinger

If you tune into your biological clock, you can do ten hours of work in half the time and stop stress at the same time. All it takes is a piece of paper and a little understanding from your co-workers and your boss. 
The Hidden Secret of the Super-Productive
Have you ever wondered why some of your co-workers manage to be more productive than the rest of the bunch? You know, those “annoying” elite workers that meet all their deadlines without ever working late? I must admit that it puzzled me for quite some time until recently when I discovered the hidden secret of highly productive people. All it takes is to be fully in tune with your internal biological clock. And here’s the good news: we can all learn how.

The secret to being super-productive Continue reading

Humanize the Conversation – Your Customers Will Love You!

By Humanize the Conversation – Your Customers Will Love You! Holger Reisinger

Focusing on customer satisfaction is a no-brainer for every organization. But if you truly want to build long-lasting relationships with our customers, we need to humanize our interactions.

Humanize the Conversation – Your Customers Will Love You!

Our organizations are obsessed with customer satisfaction. Maybe too obsessed.

It’s pretty clear why, judging from the research. Customers who receive the best experiences spend 140% more than those with who receive the poorest ones. And far from being cost-prohibitive, providing superior customer experience actually reduces the cost of serving customers by as much as 33%. Continue reading

Listen to me! Listen to me!! LISTEN TO ME!!!

By Listen to me! Listen to me!! LISTEN TO ME!!! Holger Reisinger

We’re losing our ability to listen. This potential crisis threatens our relationships with our customers, organizations, families and entire nations. Here’s what we can do about it.

Listen to me! Listen to me!! LISTEN TO ME!!!

The art of listening is under attack.

This skill, among the most important we as humans possess, is getting drowned out from all sides: Increasing noise levels, myriad distractions, shorter attention spans and more people who just want to hear themselves talk. Continue reading

How much is a Missed Phone Call Worth to Your Business?

By How much is a Missed Phone Call Worth to Your Business? Holger Reisinger

For one company this customer service secret proved to be the difference between business success and failure.

Missed calls

By all measures, the company should have been out of business long ago.

But there I was, listening intently as its CEO explained how the online software firm he founded managed to defy the grim reaper not once but twice. Continue reading

How to “Heat Map” Your Office to Greater Efficiency

By How to “Heat Map” Your Office to Greater Efficiency Holger Reisinger

An analytical tool used by retailers, webmasters and football (soccer) clubs may help us configure our office spaces for added employee efficiently. The proof is right there in the red, yellow, green and blue hues.

 Office heatmap

If you’re a football fan, you’re probably familiar with heat maps. They’re splashy TV graphics that show where on the field players spend their time. They’re also powerful analytical tools to help webmasters optimize a site depending on how people’s eyes scan it or guide retail planners on where to place promotions around the store floor.

As useful as heat maps are to coaches and shopkeepers, they may be equally important to our organizations.

Now before you think I’ve completely lost my mind, let me explain. Continue reading

Wireless Revolution! – 56 Years in the Making

By Wireless Revolution! – 56 Years in the Making Holger Reisinger

The cords on our tools and devices are dropping like flies, enabling us to work better, faster and more efficiently. So why aren’t all businesses embracing the wireless revolution?

Revolution

Forget the microchip, self-driving cars or stealth technology, I’ve discovered the world’s greatest invention.

The electrical cord. Or, more specifically, the absence of one.

Everywhere you look, the cords are dropping off our tools and devices. Forget about buying a corded drill to tackle that home improvement project, almost everything is cordless today. Continue reading

The World’s Greatest Auto-Reply Message

By The World’s Greatest Auto-Reply Message Holger Reisinger

How far are you willing to go to tell your coworkers that you need some time to concentrate and get your work done? Check out the automated reply one of my colleagues just began using.

Do not cross

I just received this amazing auto-reply from a colleague I just emailed, and I just had to share it: Continue reading

9 Simple Tricks for Being More Productive at Work

By 9 Simple Tricks for Being More Productive at Work Holger Reisinger

In knowledge work, being productive is all about making the right decision and then taking effective action. Here are nine tricks for improving productivity through better concentration, collaboration.  

9 Simple Tricks for Being More Productive at Work

You’ll never guess one reason U.S. President Barack Obama cites for why he’s so productive at work.

Because he wears only blue or gray suits.

Sounds crazy, right? Continue reading

When “One-Size-Fits-All” Management Doesn’t Work

By When “One-Size-Fits-All” Management Doesn’t Work Holger Reisinger

The trend toward increased worker autonomy is a challenge to traditional management techniques. But a simple workstyle-test can help you adapt your management style to get the most from your autonomous workers.

When “One-Size-Fits-All” Management Doesn’t Work

Autonomy in the workplace has been “the next big thing” for quite a while now.

By giving employees more flexibility in how they perform their jobs, autonomy holds vast potential to boost worker satisfaction and help companies earn big productivity gains.

So who could possibly find fault with this workplace trend? Continue reading