Headsets and headphones buying guide

by Headsets and headphones buying guideDaniel Gniazdo

Finding the right Jabra headset to buy can be tricky. There are many different types and models on sale. Whether you’re on the lookout for a Bluetooth headset or a pair of music headphones, this guide should help.

Jabra Evolve, Pace, and Storm wearing styles

All Jabra headsets and headphones come with a microphone, letting you make calls as well as listen to music and podcasts. Beyond that, there’s a wide assortment of headsets and headphones for every imaginable need.

Wireless sports earbuds

Jabra Coach lying on a smartphone small

Music can motivate you. These lightweight, great-sounding earbuds connect via Bluetooth, so there are no wires running between them and your phone or music player. They’re built specifically for fitness enthusiasts and have protection from sweat, rain, and dust – you can take them running in any weather. All models come with a selection of eargels that you can use to customize the fit, making sure they stay securely and comfortably in your ear.

Depending on your budget, you can go for a standard model that has a reflective cord for exercising at night, mid-range model that gives you voice coaching in over 40 exercises, or top-of-the-line model that measures and tells you your heart rate as you run. There’s also a feature-packed companion app – Jabra Sport Life – which lets you plan, track, and analyze your exercise routines and runs.

Shop wireless sports earbuds >

Bluetooth headsets

Jabra Steel on a table

With a Bluetooth headset, you can keep your hands free while on a call without having to awkwardly sandwich the phone between your ear and shoulder. They let you access commonly used functions – such as picking up calls or activating Siri/Google Now – directly from the headset. You can leave your phone in your pocket.

There’s a variety of models designed to suit specific needs. Some have a special carry case that also keeps their battery topped up. Others are tough enough to come with a 5-year warranty. There are models that are well-suited for both making calls and listening to music. You can also find Bluetooth headsets that eliminate wind noise, making you easy to hear when you’re out in stormy weather.

Shop Bluetooth headsets >

Music headphones

Music headphones let you listen to your tracks the way you prefer – whether it’s via in-ear earbuds or over-ear headphones with a headband. Most of them are wireless, but some offer an option to connect directly via a 3.5mm cable.


Jabra Rox against black background

In-ear earbuds are discreet, light, and do a great job of isolating outside noise by fitting snugly inside your ear canal. They offer a selection of eargels so you can find just the right fit for your ears. Some have a neckband that rests on your neck and keeps them out of the way when not in use. Other earbuds have special built-in magnets that snap together around your neck to go into “sleep mode” that saves battery.


Jabra Move against black background

On-ear headphones have a lightweight headband and padded speakers that sit gently on your ears. They’re extremely comfortable to wear and you don’t have to wonder whether they’ll fit. Because they don’t fully cover your ears, you’ll still hear what’s going on around you, which can be important in traffic.


Jabra Vega against black background

Over-ear headphones have soft cushions that completely enclose your ears, making sure that very little noise gets through. These are perfect for when you need to shut out street noise or the hum of air conditioning. They also deliver rich, full-spectrum sound with their custom-designed speakers.

Shop music headphones >

Wireless music speakers

Jabra Solemate family against black background

Bluetooth music speakers transform your phone or music player into a portable jukebox. All speaker models are built to withstand some knocks and splashes, so you can take them anywhere – be it the park or the beach – and share your music with others. They deliver surprisingly rich, crisp sound, with higher-end models pumping out enough volume to make a room vibrate. If you want to skip the Bluetooth setup, each model also comes equipped with a 3.5mm cable that plugs directly into your music device.

Shop wireless music speakers >

Bluetooth car kits

Jabra Freeway on car hood with phone

Bluetooth car kits, or in-car speakerphones, let you make calls while driving without taking your hands off the steering wheel. They connect wirelessly to your smartphone. If there are more people in the car, they can all participate in the conversation. Car speakerphones are designed to filter out road noise, so that the person you’re talking to can hear you clearly. You can also use them to play your music or stream GPS directions. All models clip to your car’s visor and stay tucked neatly out of the way.

Shop Bluetooth car kits >

Headsets and speakerphones for work

This range of headsets and speakerphones is specially optimized for office and call center environments. They work out of the box with leading UC platforms from Cisco, Microsoft, Avaya, and more. All models follow strict hearing protection standards to shield your ears from sudden spikes in volume and make sure you’re not exposed to damaging sound levels throughout your work day.

Noise-cancelling headsets

Evolve 80 close-up

Made for loud open offices, noise-cancelling headsets are designed to block background noise and help you focus. They offer passive noise cancellation that filters out high-frequency noise. Higher-end models also incorporate active noise cancellation technology, which uses tiny microphones to pick up ambient noise and generate an “anti-noise” signal, actively countering low-frequency sounds. When you’re not on a work call, you can use these headsets to listen to your music.

Shop noise-cancelling work headsets >

Wired headsets

Jabra Biz 2400 II close-up

Wired headsets connect directly to your computer via USB or 3.5mm port and let you start talking in seconds. You don’t need to worry about the call dropping off or running out of battery. They come in mono (one ear) and duo (two ear) variants, depending on what you prefer. Many models are made to withstand prolonged use with durable Kevlar cords and a boom arm that can rotate 360 degrees without snapping. They’re comfortable enough to wear all day and have special noise-cancelling microphones that ensure the other side only hears your voice.

Shop wired work headsets >

Wireless headsets

Jabra Pro 9400 with base

Wireless headsets use Bluetooth or DECT technology to connect to your laptop, smartphone, or tablet. They have a wireless range of almost 100 meters, so you can leave your desk while on a call to e.g. pick up printouts or find documents. Most models connect to multiple devices at the same time, letting you easily switch between making calls on your smartphone or work PC. Some are equipped with a special base and a touchscreen that lets you manage your calls. Wireless headsets are available in mono (one ear) and duo (two ears) versions.

Shop wireless work headsets >

Conference speakers

Jabra Speak Series against black background close

These are portable speakers that you can take anywhere you go. They let you have a conference call that others in the room can participate in. All models make sure that both sides of the call hear each other clearly and without distortions.

The basic model is great for small rooms and connects to your laptop, tablet, or phone via USB or 3.5mm cable. Mid-range model adds the option to connect wirelessly via Bluetooth. The high-end model can handle large meeting rooms with around 15 participants. It has special ZoomTalkTM microphones that isolate the voice of the person speaking.

Shop conference speakers >

Find online deals

Looking for a great deal on Bluetooth headsets? Visit Jabra’s official outlet store to save as much as 50% on select products:

Get a great deal >

If you need a number of headsets for your company, check out our deals for small and medium businesses:

See the deals >

Need help or technical support for a Jabra product? Please visit Jabra support.

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40 Responses

  1. Leo Juan May 2, 2017 / 10:30


    My company use cisco ip phone 7960 and I would like to purchase Jabra Biz 2400 II QD Mono NC 3 in 1 (2406-820-205). Can you confirm this is the right part I can purchase.

  2. Rose April 25, 2017 / 05:02

    Hello! I just want to know if you ship to Mexico or which store is a retailer of your products over here. Thank you.

  3. Kai April 5, 2017 / 09:39

    I hope you can help me, it is not easy to know what i need to make this work.
    I bought a jabra pro 9459 duo to place away from the deskphone using internal cabling in the building. I would like to answer the phone call from my headset or headset base. But 9450 seems not to be able to answer the line that are wired from headset output on deskphone? Do i need a jabra link 850 or 860 to pick up the line (answer call).
    The desk phone is a Ipecs lip-9020.

  4. Suat March 29, 2017 / 11:06

    Jabra Halo Akıllı Mavi (100-98300002-02 kulaklık almak istiyorum ne yapmalıyım

  5. Sammy Whatley February 6, 2017 / 20:18

    Several months ago, I purchased a Plantronics W720 wireless headset because I needed hands-free capability and am hearing impaired and need sound from two speakers, not just one. The hands-free feature works perfect. The audio quality is much worse that the audio quality from the handset on my Cisco 7945G desk phone. Do you have an equivalent Jabra wireless model that has audio quality equal to the Cisco 7945G handset? If not, do you have a duo wired headset that has audio quality equal to the Cisco 7945G handset?


  6. Anna January 4, 2017 / 11:57

    Hi,there i am Marketing director of Smart accessories i would like to enquire about your shipping charges in Pakistan.
    waiting for your reply
    Thank you,

    • Joe March 2, 2017 / 13:36

      we’ll get back to you in 6 days

  7. Lee Hubbard November 24, 2016 / 00:32

    Who makes over ear on one side with a mic?
    I need one ear free to hear the sirens behind me.
    Red, White , and Blue, stands for freedom, until you see it in the rearview mirror.

  8. Michael November 18, 2016 / 07:30

    RIght now I am using the Jabra Revo and it is awesome! I was suprised about the Soundqualitity of the integrated microphones during phone calls. clear sound. But du you also offer a Bluetooth over-ear headset with integrated microphones ?


  9. Shailesh Kumbhar November 15, 2016 / 00:09

    I am long time user of Jabra street. Recently earpiece got damaged but the bluetooth unit ia working fine when used with long wired earpiece. Where can i buy original short wired earpiece only, as received along with Jabra street ?

  10. ehsan October 10, 2016 / 20:51

    Hi I recently bought a JABRA BOOST headset.from china site (URL ijabra.com)
    I have a question please help and guide me.
    Do you confirm the authenticity and originality of this company (ijabra.com)? The product that I’ve bought is original?Is it under license of your company? Or is it non-original copy model? It is necessary to mention that the device sync with JABRA ASSIST APP.
    Thanks for your reply.

    • Lee Hubbard November 24, 2016 / 00:28

      These overpriced toys are from red china.
      So you can’t expect a lot of quality.
      But they (red china) are the only game in town these days, they put everyone else out of business in the U.S. and raise prices.

  11. Jeffrey Garay September 26, 2016 / 06:11

    Hi Daniel,

    Do you have headset with an amplifier, volume and on/off button for controlling headset connection? Thanks.

    Best regards,

  12. Temple Sinclair September 15, 2016 / 00:39

    No device designed to help you should require this much work. Know what? I’m going to write this whole thing off as a bad experience that cost me $60. I will be making frequent note of it on my Facebook page. About the grief I went through trying to make this thing work on my own. About the grief of trying to work it out with your tech on the phone with no results. Of her trying to blame my phone by telling me that everything else in the Jabra Drive should be reset, so I need to reboot my phone. NOTHING is worth this kind of frustration. I will be mailing you this little piece of crap so that you can see for yourselves that it is useless. I’ve used Jabra earpieces and have never had this kind of trouble, just so you know it is not my ineptness. I think its time to switch to Plantronics. I will try them and, if they work fine I will make note of that on my Facebook page as well. I have reached my limit with such user hostile units.
    What is your mailing address?

  13. Jim Thomas August 28, 2016 / 05:47

    Why did you discontinue the Revos? I bought a pair of the Jabra Revo phones and was afraid I wouldn’t like the “on the ear” type since I’m used to over the ear and I HATE ear buds or anything for one ear.Recently saw an ad for the Move phones and at the price I immediately got a pair and two days later bought a friend a pair. We both use for calls, some music and lots of audio books. However, I noticed the Revo sound quality was much better but after two years my Revos connect and disconnect of and on continuously. I decide maybe that’s why they were discontinued. I liked the sound and the versatility and the fact they were compact when folded. Does the Evolve come closest tp the Revo/ I need quality wireless dual on or over the ear. I live in an apartment and have headphones on practically all the time. I use wireless Sennheisers with the signal/receiver for TV but read and listen to over 100 books perday and take phone calls. Just wondering what you’d recommend for someone who like the discontinued Revo style. Move is great for the price but I miss the Revo quality. Price is not a problem is they are excellent. Well, wouldn’t pay over 600,00 probably. Suggestions?

  14. Njaka August 13, 2016 / 17:37

    What is the difference between USB and Quick disconnect headset?
    Do you shit to Madagascar?


    • Njaka August 13, 2016 / 17:38

      Excuse-me ship not shit

  15. Dianne Kaufman June 22, 2016 / 12:59

    need the best audio quality and loudest volume for VOIP calls. What model should I choose

  16. Christian June 21, 2016 / 18:13

    How can I determine which Jabra bluetooth products support “advanced multipoint” as discussed here? I’d like to be able to pair with 2 devices and place a call on hold on the first device rather than terminating it when I accept a call on the second device.


    • Daniel Gniazdo June 22, 2016 / 09:32

      Hey Christian,

      If it’s a recent headset (like any of the ones currently available for sale on Jabra.com), you can be quite sure they have Advanced Multipoint. It’s a standard by now.

      For older models, you’d have to consult the tech specs on a case by case basis. If you have a specific product in mind, I’d be happy to check for you.


  17. Joan Ko June 20, 2016 / 07:47


    Can you ask me old model GN9330 is same with which new model?
    How much?

    • Daniel Gniazdo June 20, 2016 / 09:26

      Hey Joan,

      If you’re looking for a wireless office headset with DECT, I’d suggest either the Jabra PRO900 or the Jabra PRO9400.

      The prices start at around $270, depending on the exact model.

      Hope that helps,

  18. Brian June 13, 2016 / 13:46

    I prefer noise-cancelling in-ear headphones for listening to music when working out, walking outside, basically everything. You get to live in your own little world, almost completely isolated from the surroundings depending on the performance of the ANC technology. Of course, I am wary of my surroundings in traffic, where the opposite is a known problem with these in-ear headphones.

  19. James Bergman April 29, 2016 / 15:59

    I think that over the ear headphones are the best choice, unless you are getting the headphones for working out, then I would go with ear buds. In any case, I like the noise canceling of the over ear headsets, and I think you get better sound quality as well. Perfect for letting you concentrate when using school computers.

    • Daniel Gniazdo May 3, 2016 / 14:58

      Hey James,

      Thanks for sharing your thoughts on this. It’s true, most runners would prefer earbuds that go directly in the ear for the better fit. Likewise, many would choose over-ear headsets in other circumstances.

      The good thing is, there are plenty of different types to choose from, so there’s bound to be something for everyone.


  20. Nathan Payne April 15, 2016 / 23:16

    I now only ever wear over year headphones for one very good reason.

    When I was on holiday in Orlando 3 years ago my girlfriend decided she wanted to go to the shop across from the hotel and I was going to stay in the hotel room and do some emails. As soon as she left I put inner ear headphones in and then instantly thought I would get a drink, went to take the headphones out and boom… One of the inner ear parts had come loose and was wedged into my ear.

    I frantically tried to remove it to no avail. My GF tried on her return from the shop but she was unable to remove it either.

    So, a trip to the local medical center – $400 later I got the ear bud out of my ear.

    Lesson learnt! haha.

    • Daniel Gniazdo May 3, 2016 / 14:49

      Hey Nathan,

      Ouch! That sure sounds like a not-fun-at-all experience.

      I can imagine the cases of something like this happening with in-ear earbuds are extremely rare, but I can totally understand your newfound preference for over-the-ear headphones.

      Hope your ears are doing just fine!


  21. Tarja April 6, 2016 / 08:28

    I am searching for wireless on-ear head phones including radio that fit under my bike helmet and can be worn with eye/sun glasses. I do not want to stick anything in my ear as I want to hear approaching cars and other traffic for safety reason (ear buds out of question). Do you have anything to recommend for me?

    I have currently the older version of Jabra Sport Wireless+ head phones. Otherwise the are good as they “float” on top of my ear channel and I can hear the traffic. But they keep dropping off my ears all the time when I am using my biking glasses. That is very irritating and even dangerous when cycling.

  22. Erik March 30, 2016 / 17:13

    Which one has better noise blackout for conf call? Halo2 or Storm?

    • Daniel Gniazdo May 3, 2016 / 14:36

      Hey Erik,

      It’s a bit tricky to compare them.

      The Jabra Storm is a mono headset (for one ear) that’s built specifically to cancel wind and other noise.

      The Jabra Halo 2 is a stereo headset (two ears) whose main purpose is letting you hear music.

      If your primary purpose is to use a noise-cancelling headset for conference calls, the Jabra Storm is a safer bet.

      We also have a portable speaker built specifically with conference calls in mind:


      Hope that answers your question and helps you make a decision!


  23. Jamie S March 22, 2016 / 15:26

    Is your wireless headsets compatible with CISCO jabber linked through the phone?

  24. Rusty March 21, 2016 / 19:12

    I looking for Jabra Stone2 or 3

  25. Mike Marx February 2, 2016 / 19:03

    Hi, is it possible to connect up to 6 bluetooth headphones to a common base? I’m looking for a speakerless speakerphone, using bluetooth headsets….can you guide me? Thanks! Mike

    • Brian Andersen March 22, 2016 / 09:26

      Hi Mike,

      Not entirely sure what you mean here. Most audio devices (like a smartphone) can only output sound to one bluetooth device at a time. So not sure what you’re looking for is possible.

      Can you try to explain in a bit more detail what you’re trying to achieve?

  26. Kathy December 19, 2015 / 21:21

    Hi, I’m looking for the Jabra Move wireless, bluetooth headset. Is the Jabra Move wireless the same on your site?
    Thank you