How to “Heat Map” Your Office to Greater Efficiency

By How to “Heat Map” Your Office to Greater Efficiency Holger Reisinger

An analytical tool used by retailers, webmasters and football (soccer) clubs may help us configure our office spaces for added employee efficiently. The proof is right there in the red, yellow, green and blue hues.

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If you’re a football fan, you’re probably familiar with heat maps. They’re splashy TV graphics that show where on the field players spend their time. They’re also powerful analytical tools to help webmasters optimize a site depending on how people’s eyes scan it or guide retail planners on where to place promotions around the store floor.

As useful as heat maps are to coaches and shopkeepers, they may be equally important to our organizations.

Now before you think I’ve completely lost my mind, let me explain. Continue reading

9 Simple Tricks for Being More Productive at Work

By 9 Simple Tricks for Being More Productive at Work Holger Reisinger

In knowledge work, being productive is all about making the right decision and then taking effective action. Here are nine tricks for improving productivity through better concentration, collaboration.  

9 Simple Tricks for Being More Productive at Work

You’ll never guess one reason U.S. President Barack Obama cites for why he’s so productive at work.

Because he wears only blue or gray suits.

Sounds crazy, right? Continue reading

The Website that United the World (and Made Collaboration Cool)

By The Website that United the World (and Made Collaboration Cool) Holger Reisinger

Forget about ancient monuments, modern superhighways or space exploration. The world’s most impressive collaborative effort is right at your fingertips. Find out what it is and why it’s revolutionizing how we share information and solve problems.

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“What is the greatest collaborative effort in history?”

It sounded like a simple question. But for a few moments, it had most of us in the “New Ways of Working” team stumped.

As we went around the room, most cited one historic achievement or another: The pyramids. The London Underground. Space travel.

As we got near the end, the youngest on our team, sitting quietly in the corner, spoke up. Continue reading

Understanding the Pitfalls of Working across Cultures

By Understanding the Pitfalls of Working across Cultures Holger Reisinger

Cross-cultural teams offer outstanding new perspectives and fresh insights – as long as you avoid the pitfalls. Here’s how to avoid embarrassment in a cross-cultural environment and how to recover if you make a blunder.

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My first experience with my employer was a memorable one, to say the least.

I had just been hired and was anticipating my first videoconference with my boss. Even as a German who would be working for a Danish company, I hadn’t given much thought to any cultural differences between us.

Having prepared all morning, I positioned myself behind my desk and initiated the call – I couldn’t believe my ears. Continue reading

Please Interrupt Me… So We Can All Get More Work Done

By Please Interrupt Me… So We Can All Get More Work Done Holger Reisinger

Interruptions are a fact of life in today’s open offices. But are all interruptions necessarily bad things? We’ll take a look at how some of them are actually vital to increasing our productivity.

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 “Make yourself available!” … “Make yourself available!”

The words still ring in my ears. They came from my childhood football coach as he desperately tried to get a group of oblivious youngsters to watch where the ball was being played—and be ready to receive it.

I got thinking about Coach’s words while reading some interesting research about interruptions in today’s open offices. In a nutshell, scientists can’t seem to agree on whether interruptions are good for our productivity or bad. Others weigh in with a qualified “it depends,” based on the context. Continue reading

It’s a Bird… It’s a Plane… It’s Knowledge Superhero!

By It’s a Bird… It’s a Plane… It’s Knowledge Superhero! Holger Reisinger

Maybe they aren’t able to leap tall buildings with a single bound, but knowledge workers are the real-life superheroes in our organizations. Let’s go behind the mask and see what makes them so indispensable to our success.

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What’s the most important position in your organization? Easy, right? The CEO. Or CFO. Or maybe chief product engineer.

They’re all critical, I’ll admit. But in my book, the heroes of every organization are its knowledge workers.

They’re the essence of our organizations. They do the heavy lifting that keeps the products flowing, customers happy, financials in order, patents in force and a whole lot more. Or as the old saying goes, they “keep the trains running on time.” Continue reading

Are We Creating Knowledge… or Just Turning Out Information?

By Are We Creating Knowledge… or Just Turning Out Information? Holger Reisinger

Our organizations are awash in information. But it seems as though we’re just filing it away – instead of using it to create and share knowledge.

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 I just took a long, accidental stroll down memory lane, courtesy of one of my company’s file servers.

Let me explain. I needed a very specific report and accessed one of our internal systems to locate it. After a few minutes of searching, I was certain I’d found the report… until I discovered another, different version of it. And then another. And yet another.

After an hour of looking, I gave up. I never found what I needed.

All of which led me to a realization: We obviously do a great job of churning out information in our organizations, but are we creating knowledge? Continue reading

Don’t Yell! A Quiet Whisper Will Ignite IT Adoption


By Don’t Yell! A Quiet Whisper Will Ignite IT Adoption Holger Reisinger

How you “nudge” people into using technology that will make your company – and employees – more productive.
Don’t Yell! A Quiet Whisper Will Ignite IT Adoption

It’s the business case of the century: implementing Unified Communication & Collaboration solutions that make it possible for employees to communicate, share ideas, and work from anywhere. From one day to the next, all of your employees are accessible and fully “operational,” freeing up time and offering opportunities to boost productivity, innovation, and value creation.

It’s the perfect match.

The money side is exceptionally encouraging as well. According to studies from Cisco, Avaya, and the like, payback periods are less than a year, return on investments are higher than 100 percent in a few years, and 74 percent of companies report an additional $5,000 or more in extra sales per month per sales agent. It’s a sure home run. Continue reading

You Only Need to Attend Two Meetings a Year


by You Only Need to Attend Two Meetings a Year Holger Reisinger,

Meetings are the killer of modern work life. Fortunately there is a better way. We should only meet twice a year and really get to the bottom of things – and then let the specialists take care of the rest.
You Only Need to Attend Two Meetings a YearSeveral years ago, I visited a Danish company who wanted to eliminate the insane amount of time they wasted for meetings – a pain point that many other organizations experience. Already, they created some strong points of view around better time management and prominently displayed advice through posters on meeting room walls. These were all standard best practices: start on time, prepare an agenda and follow it, stop discussions when they are not leading somewhere, make sure you agree on your conclusions, etc.
Unfortunately, good advice is not always followed and the campaign didn’t work very well..

Continue reading

A Look into the Future of Collaboration

By A Look into the Future of Collaboration Holger Reisinger

We’ve spent plenty of time discussing collaboration in today’s workplace. But how will workers collaborate in the years and decades ahead? Join me as we dust off our crystal ball and peer into the future.

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It’s no secret that we as business professionals collaborate today in ways we never dreamed of just five or 10 years ago.

And that got me wondering about how we’ll collaborate in the future. Continue reading