Knowledge workers spend 28 hours a week answering e-mails or looking for information. But research shows that there are better and faster ways of generating your business results. It’s time to dismantle the hamster wheel, stop hiding behind our screens, and start having meaningful conversations instead.
My company, just like most others, spends a great deal of time on e-mails. According to the McKinsey Global Institute, the average knowledge worker spends a whopping 28 hours e-mailing, requesting and sending information back and forth. I personally receive well over 200 e-mails a day and often have to spend my evenings answering them all, in order to be able to get my other work done when I’m back in the office.I guess that the lyrics of traditional boy/girl break-up love songs seldom have much to offer in solving today’s management challenges. But just the other day, Cliff Richard’s old hit “We don’t talk anymore” was playing on my car radio, and it got me thinking.