Why Bird Sounds Make Us More Productive

By  Holger Reisinger

It’s time to incorporate nature into the workday. Find out how the natural sounds featured in the “Focus on Work” music soundtrack can help relieve stress and make us more productive on the job.

Why Bird Sounds Make Us More Productive

Are noise and distractions in the workplace keeping you from getting your job done? Continue reading

The Real Reason Your To-Do List Keeps Getting Longer

By The Real Reason Your To-Do List Keeps Getting Longer Holger Reisinger

Employees today spend too much time collaborating and too little concentrating, which is bad for both them and our organizations. Find out how we can reverse the trend and restore balance to these critical work modes.

 The Real Reason Your To-Do List Keeps Getting Longer

You can never have too much of a good thing, the old saying goes.

Or can you?

That’s what I wondered when I saw a news headline stating that researchers found that employees today spend 50% more time collaborating than they did 20 years ago. Continue reading

The Secret to Spending Less time in Meetings

By The Secret to Spending Less time in Meetings Holger Reisinger

Want to spend less time in meetings – and more time actually working? Join the club. A startling new finding about today’s open office environment may help reduce the time we spend meeting with colleagues.

 The Secret to Spending Less time in Meetings

 Raise your hand if you’re a fan of today’s open office work environments.

Anyone?

From the gum-snapping colleague next to you to the blur of activity to the all-too-frequent “got-a-second?” interruptions, open offices are the places we love to loathe.

So it’s probably too much to ask for us to completely embrace this vast, teeming expanse of coworkers. But recent research does show that open offices may spare us an annoyance we find equally tiresome. Continue reading

Why “Work from Anywhere” Got Bad Press

By Why “Work from Anywhere” Got Bad Press Holger Reisinger

Despite reports to the contrary, there’s little to fear – and much to gain – from the new way of working known as “Work from Anywhere.”

Why “Work from Anywhere” Got Bad Press

The headlines were worrying:

“Beware of the Dark Side” to working from anywhere!

Continue reading

Will “Work from Anywhere” Die Before It Even Gets Started?

By Will “Work from Anywhere” Die Before It Even Gets Started? Holger Reisinger

Just barely in its infancy, the powerful new way of working known as “Work from Anywhere” is already under threat – from the very things that make it possible.

Will “Work from Anywhere” Die Before It Even Gets Started?

Hooray! We’re working from anywhere these days.

But how long that lasts is anybody’s guess.

“Work from Anywhere” (WfA) may be today’s hottest business concept. You probably know it by one of many other names, including telecommuting, working remotely, work-from-home, work-on-the-go and others. By any name, it’s all the same: Organizations give their employees wide latitude to do their jobs from anywhere they’d like.

Continue reading

Today’s Hottest Workspace? It’s All Around Us!

By Today’s Hottest Workspace? It’s All Around Us! Holger Reisinger

Our workspaces are changing like never before. These days you’re as likely to find workers toiling away from the airport, a coffee shop or the kitchen table as you would from an office. Let’s look back at the rapid transformation of the workplace.

Today’s Hottest Workspace? It’s All Around Us!

I have bad news for corporate architects, space planners, furniture manufacturers and hardware and software companies everywhere.

The days of putting us in boxes, either literally forcing us to collaborate from tiny cubicles and uninspiring conference rooms or stereotyping us as desk-centric or road warriors, are coming to an end.

And not a minute too soon. Continue reading

Humanize the Conversation – Your Customers Will Love You!

By Humanize the Conversation – Your Customers Will Love You! Holger Reisinger

Focusing on customer satisfaction is a no-brainer for every organization. But if you truly want to build long-lasting relationships with our customers, we need to humanize our interactions.

Humanize the Conversation – Your Customers Will Love You!

Our organizations are obsessed with customer satisfaction. Maybe too obsessed.

It’s pretty clear why, judging from the research. Customers who receive the best experiences spend 140% more than those with who receive the poorest ones. And far from being cost-prohibitive, providing superior customer experience actually reduces the cost of serving customers by as much as 33%. Continue reading

Listen to me! Listen to me!! LISTEN TO ME!!!

By Listen to me! Listen to me!! LISTEN TO ME!!! Holger Reisinger

We’re losing our ability to listen. This potential crisis threatens our relationships with our customers, organizations, families and entire nations. Here’s what we can do about it.

Listen to me! Listen to me!! LISTEN TO ME!!!

The art of listening is under attack.

This skill, among the most important we as humans possess, is getting drowned out from all sides: Increasing noise levels, myriad distractions, shorter attention spans and more people who just want to hear themselves talk. Continue reading

How much is a Missed Phone Call Worth to Your Business?

By How much is a Missed Phone Call Worth to Your Business? Holger Reisinger

For one company this customer service secret proved to be the difference between business success and failure.

Missed calls

By all measures, the company should have been out of business long ago.

But there I was, listening intently as its CEO explained how the online software firm he founded managed to defy the grim reaper not once but twice. Continue reading

How to “Heat Map” Your Office to Greater Efficiency

By How to “Heat Map” Your Office to Greater Efficiency Holger Reisinger

An analytical tool used by retailers, webmasters and football (soccer) clubs may help us configure our office spaces for added employee efficiently. The proof is right there in the red, yellow, green and blue hues.

 Office heatmap

If you’re a football fan, you’re probably familiar with heat maps. They’re splashy TV graphics that show where on the field players spend their time. They’re also powerful analytical tools to help webmasters optimize a site depending on how people’s eyes scan it or guide retail planners on where to place promotions around the store floor.

As useful as heat maps are to coaches and shopkeepers, they may be equally important to our organizations.

Now before you think I’ve completely lost my mind, let me explain. Continue reading