The Secret to Spending Less time in Meetings

By The Secret to Spending Less time in Meetings Holger Reisinger

Want to spend less time in meetings – and more time actually working? Join the club. A startling new finding about today’s open office environment may help reduce the time we spend meeting with colleagues.

 The Secret to Spending Less time in Meetings

 Raise your hand if you’re a fan of today’s open office work environments.

Anyone?

From the gum-snapping colleague next to you to the blur of activity to the all-too-frequent “got-a-second?” interruptions, open offices are the places we love to loathe.

So it’s probably too much to ask for us to completely embrace this vast, teeming expanse of coworkers. But recent research does show that open offices may spare us an annoyance we find equally tiresome. Continue reading

Small Business Week: Finger on the SMB Pulse

By Small Business Week: Finger on the SMB Pulse Yves Dupuis

Those owning or working for a SMB do truly exceptional work. And with more than half of Americans falling into this category, Small Business Week showcases and honors the efforts made by these people. But what makes SMB talents tick?

Small Business Week: Finger on the SMB Pulse

Jabra appreciates the contributions of this dynamic community and decided to join in the fun of this year’s Small Business Week. Throughout the week of April 30th, we conducted daily Twitter polls (@We_are_Jabra) to learn what inspires SMB workers. From where they concentrate best, to the tools they utilize and the challenges they face, we were treated to an eye-opening experience. Here are some of the key takeaways! Continue reading

Why “Work from Anywhere” Got Bad Press

By Why “Work from Anywhere” Got Bad Press Holger Reisinger

Despite reports to the contrary, there’s little to fear – and much to gain – from the new way of working known as “Work from Anywhere.”

Why “Work from Anywhere” Got Bad Press

The headlines were worrying:

“Beware of the Dark Side” to working from anywhere!

Continue reading

Today’s Hottest Workspace? It’s All Around Us!

By Today’s Hottest Workspace? It’s All Around Us! Holger Reisinger

Our workspaces are changing like never before. These days you’re as likely to find workers toiling away from the airport, a coffee shop or the kitchen table as you would from an office. Let’s look back at the rapid transformation of the workplace.

Today’s Hottest Workspace? It’s All Around Us!

I have bad news for corporate architects, space planners, furniture manufacturers and hardware and software companies everywhere.

The days of putting us in boxes, either literally forcing us to collaborate from tiny cubicles and uninspiring conference rooms or stereotyping us as desk-centric or road warriors, are coming to an end.

And not a minute too soon. Continue reading

Humanize the Conversation – Your Customers Will Love You!

By Humanize the Conversation – Your Customers Will Love You! Holger Reisinger

Focusing on customer satisfaction is a no-brainer for every organization. But if you truly want to build long-lasting relationships with our customers, we need to humanize our interactions.

Humanize the Conversation – Your Customers Will Love You!

Our organizations are obsessed with customer satisfaction. Maybe too obsessed.

It’s pretty clear why, judging from the research. Customers who receive the best experiences spend 140% more than those with who receive the poorest ones. And far from being cost-prohibitive, providing superior customer experience actually reduces the cost of serving customers by as much as 33%. Continue reading

Listen to me! Listen to me!! LISTEN TO ME!!!

By Listen to me! Listen to me!! LISTEN TO ME!!! Holger Reisinger

We’re losing our ability to listen. This potential crisis threatens our relationships with our customers, organizations, families and entire nations. Here’s what we can do about it.

Listen to me! Listen to me!! LISTEN TO ME!!!

The art of listening is under attack.

This skill, among the most important we as humans possess, is getting drowned out from all sides: Increasing noise levels, myriad distractions, shorter attention spans and more people who just want to hear themselves talk. Continue reading

How much is a Missed Phone Call Worth to Your Business?

By How much is a Missed Phone Call Worth to Your Business? Holger Reisinger

For one company this customer service secret proved to be the difference between business success and failure.

Missed calls

By all measures, the company should have been out of business long ago.

But there I was, listening intently as its CEO explained how the online software firm he founded managed to defy the grim reaper not once but twice. Continue reading

The World’s Greatest Auto-Reply Message

By The World’s Greatest Auto-Reply Message Holger Reisinger

How far are you willing to go to tell your coworkers that you need some time to concentrate and get your work done? Check out the automated reply one of my colleagues just began using.

Do not cross

I just received this amazing auto-reply from a colleague I just emailed, and I just had to share it: Continue reading

9 Simple Tricks for Being More Productive at Work

By 9 Simple Tricks for Being More Productive at Work Holger Reisinger

In knowledge work, being productive is all about making the right decision and then taking effective action. Here are nine tricks for improving productivity through better concentration, collaboration.  

9 Simple Tricks for Being More Productive at Work

You’ll never guess one reason U.S. President Barack Obama cites for why he’s so productive at work.

Because he wears only blue or gray suits.

Sounds crazy, right? Continue reading

When “One-Size-Fits-All” Management Doesn’t Work

By When “One-Size-Fits-All” Management Doesn’t Work Holger Reisinger

The trend toward increased worker autonomy is a challenge to traditional management techniques. But a simple workstyle-test can help you adapt your management style to get the most from your autonomous workers.

When “One-Size-Fits-All” Management Doesn’t Work

Autonomy in the workplace has been “the next big thing” for quite a while now.

By giving employees more flexibility in how they perform their jobs, autonomy holds vast potential to boost worker satisfaction and help companies earn big productivity gains.

So who could possibly find fault with this workplace trend? Continue reading