Listen to me! Listen to me!! LISTEN TO ME!!!

By Listen to me! Listen to me!! LISTEN TO ME!!! Holger Reisinger

We’re losing our ability to listen. This potential crisis threatens our relationships with our customers, organizations, families and entire nations. Here’s what we can do about it.

Listen to me! Listen to me!! LISTEN TO ME!!!

The art of listening is under attack.

This skill, among the most important we as humans possess, is getting drowned out from all sides: Increasing noise levels, myriad distractions, shorter attention spans and more people who just want to hear themselves talk. Continue reading

How much is a Missed Phone Call Worth to Your Business?

By How much is a Missed Phone Call Worth to Your Business? Holger Reisinger

For one company this customer service secret proved to be the difference between business success and failure.

Missed calls

By all measures, the company should have been out of business long ago.

But there I was, listening intently as its CEO explained how the online software firm he founded managed to defy the grim reaper not once but twice. Continue reading

The World’s Greatest Auto-Reply Message

By The World’s Greatest Auto-Reply Message Holger Reisinger

How far are you willing to go to tell your coworkers that you need some time to concentrate and get your work done? Check out the automated reply one of my colleagues just began using.

Do not cross

I just received this amazing auto-reply from a colleague I just emailed, and I just had to share it: Continue reading

9 Simple Tricks for Being More Productive at Work

By 9 Simple Tricks for Being More Productive at Work Holger Reisinger

In knowledge work, being productive is all about making the right decision and then taking effective action. Here are nine tricks for improving productivity through better concentration, collaboration.  

9 Simple Tricks for Being More Productive at Work

You’ll never guess one reason U.S. President Barack Obama cites for why he’s so productive at work.

Because he wears only blue or gray suits.

Sounds crazy, right? Continue reading

When “One-Size-Fits-All” Management Doesn’t Work

By When “One-Size-Fits-All” Management Doesn’t Work Holger Reisinger

The trend toward increased worker autonomy is a challenge to traditional management techniques. But a simple workstyle-test can help you adapt your management style to get the most from your autonomous workers.

When “One-Size-Fits-All” Management Doesn’t Work

Autonomy in the workplace has been “the next big thing” for quite a while now.

By giving employees more flexibility in how they perform their jobs, autonomy holds vast potential to boost worker satisfaction and help companies earn big productivity gains.

So who could possibly find fault with this workplace trend? Continue reading

The Real Reason Your Coworker Keeps Sending you Emails

By The Real Reason Your Coworker Keeps Sending you Emails Holger Reisinger

New research show us how to eliminate conflicts and increase productivity in the workplace. The key is understanding the different types of employee workstyles in the office to build trust and respect.  

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Have you ever wondered why some workers show up at the office promptly at 7 a.m., while others shuffle in at 9 every day?

Or why some are quick to organize a meeting when others prefer to resolve the issue with just an email or two? Continue reading

Boost Your Productivity by Understanding Your Workstyle

By Boost Your Productivity by Understanding Your Workstyle Holger Reisinger

Increasing productivity requires more than just granting additional autonomy to individuals. It also requires understanding our workstyle and those of our colleagues. Use the Jabra Work Potential Test to explore your workstyle.

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I am a Genius.

And since 28% of us are, there’s a pretty good chance you’re one too.

In this context, Genius is one of four workstyles that describe how we prefer to conduct our work. It’s all detailed in a new whitepaper  that addresses one of the biggest challenges our organizations face today: How we can become more productive at work without sacrificing our happiness and well-being. Continue reading

One In Five Is Affected By Tinnitus – Is It Interfering With Your Work?

By One In Five Is Affected By Tinnitus - Is It Interfering With Your Work? Holger Reisinger

Tinnitus is a ringing or buzzing in the ears that affects one out of every five adults. It’s more than just an annoyance; it can affect your performance at job.

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Can you hear it?

That ringing in your ears. Or maybe it’s a buzzing, hissing, roaring or clicking sound….

Noises in your ears may be the telltale signs of tinnitus, a medical condition that affects more than 20% of the adult population. Continue reading

Large Productivity Gap between Income-Heavy “Advisors” (-47%)

By Large Productivity Gap between Income-Heavy “Advisors” (-47 ) Holger Reisinger

To boost productivity with your key, customer facing staff – start by giving them more control over their workspace and the tasks they perform throughout the workday.

jabra-call-centric-nwow-blog-4-influence-on-environment-final

Let’s face it: We have a massive productivity potential in our organizations today. The most productive of our income-heavy “advisors”; consultants, private bankers and lawyers, perform 47% better than our least-productive ones.

47 percent! Continue reading

How Opera Stars and Frequent Flyers Can Help Us Improve Call Productivity!

By How Opera Stars and Frequent Flyers Can Help Us Improve Call Productivity! Holger Reisinger

Want to be more productive on the job? Learn from the experts who know how to get the oxygen flowing and the blood pumping.

How Opera Stars and Frequent Flyers Can Help Us Improve Call Productivity!

“Sit up straight!”

“Take a deep breath!”

We’ve received those pieces of advice many times during our lives. What we probably didn’t realize is that they can also help us do our jobs better. Continue reading