For too long, we as IT professionals have defined success as an on-time, on-budget technology deployment. But that isn’t success; in fact, it’s just the beginning.
It’s almost time for the world’s biggest TV event: The Super Bowl of American football. (Yes, we Europeans tune in for the big game too – and not just to check out the quirky commercials!)
While watching highlights from past contests, an infamous play from 1993 grabbed my attention. A defensive player for the Dallas Cowboys had recovered a fumbled ball and was rumbling toward an easy score. But he began celebrating too early and an opponent swatted the ball away, depriving him of the touchdown.
I’ve noticed a parallel between that premature celebration gone awry and how we as IT professionals celebrate our success – often also prematurely – in implementing new technologies. Continue reading →
Skype for Business (formerly Microsoft Lync) is an increasingly popular UC solution. However, deploying Skype for Business doesn’t automatically guarantee a quick return on investment. To improve your chances, it’s good to look at best practices.
Jabra happens to be one company that successfully implemented Skype for Business. In the words of Jabra’s COO, Deborah Wenger:
“Our products are not only an important component of a successful UC solution, but we significantly improved processes, shifted corporate culture, and realized meaningful return on investment as a result of our own Skype for Business deployment.”
Let’s look at five key aspects that helped Skype for Business pay off in Jabra – to the tune of four-to-one ROI in the first year alone. Continue reading →