A trillion-dollar opportunity awaits: By better managing IT projects, public sector entities can offer improved service at a dramatically lower cost. Here’s how to apply the concept to adoption of unified communication technologies.
How many times have we heard that we need to “do more with less,” “work smarter” or “transform the way we work?”
Probably more than we can count – and almost to the point of cliché.
But when respected consulting firm McKinsey & Company turns its sights toward helping the public sector offer improved service at a lower cost, people pay attention. Continue reading →
Just barely in its infancy, the powerful new way of working known as “Work from Anywhere” is already under threat – from the very things that make it possible.
Hooray! We’re working from anywhere these days.
But how long that lasts is anybody’s guess.
“Work from Anywhere” (WfA) may be today’s hottest business concept. You probably know it by one of many other names, including telecommuting, working remotely, work-from-home, work-on-the-go and others. By any name, it’s all the same: Organizations give their employees wide latitude to do their jobs from anywhere they’d like.
The cords on our tools and devices are dropping like flies, enabling us to work better, faster and more efficiently. So why aren’t all businesses embracing the wireless revolution?
Forget the microchip, self-driving cars or stealth technology, I’ve discovered the world’s greatest invention.
The electrical cord. Or, more specifically, the absence of one.
Everywhere you look, the cords are dropping off our tools and devices. Forget about buying a corded drill to tackle that home improvement project, almost everything is cordless today. Continue reading →
From intelligent apps today to self-driving cars tomorrow, smart technologies are helping us make better choices – even potentially life-saving ones.
“Check this out! You’re gonna love it!” my friend Mike shouted to me from behind the wheel of his new VW.
As we quickly sped onto the Øresund Bridge, I began to doubt my sanity for joining Mike’s “really cool demonstration.”
Accelerator slammed to the floor, both of us pinned back into our seats, we closed on the car ahead at an alarming rate. Frozen in terror, I instinctively braced for impact. Just then, a red warning light flickered on the dash and our car automatically slowed to a safe following distance.
“Amazing stuff, huh?” Mike yelled, excitedly. Heart somewhere in my throat, I could merely nod.
The collision-avoidance feature in his car is an example of all the awesome “smart” technologies that work on our behalf to make life easier, healthier, safer and, yes, more fun. They touch just about every part of our existence. Our refrigerators sense when we’re running low on milk and add a carton to our Amazon shopping list. Our Jabra Sport Pulse wireless headsets monitor our heart rate and send the results to an app that, in turn, drives us to work out smarter. And who read maps anymore? We trust Google Maps to get us where we need to go.
We Can’t Be Experts in Everything
Our bridge escapade got me wondering… why are we so willing to place our trust – and often our lives – in the hands of technology?
For starters, because we believe that technology helps us make better choices. Our lives are more complicated and faster-paced than ever – so much so that we can’t be experts in all facets of it. But that expertise now exists in the form of technology, so we choose to rely on it. We go where technology guides us.
It’s hard to imagine just a decade ago the mind-boggling array of technologies that today enable us to communicate, travel, learn, monitor our health and more. Even if we could imagine them, we probably wouldn’t have accepted them. Yet technology has rapidly become ubiquitous and, perhaps as important, reliable.
For the same reason most of us don’t think twice about following advice from smart devices that monitor our biometrics, we’re now willing to allow a phone app to monitor our blood pressure. What’s next? Virtual reality and self-driving cars, for sure, and no shortage of those who will readily adopt them.
Sure, some people worry that we’re turning over too much of our lives to technology. But as long as it is created by humans for humans, I’m not one of them. To me, technology isn’t about doing more, it’s about doing things better and smarter.
I can only thank Mike and his stunt on the Øresund Bridge for driving home the point.
You can’t see them, but they’re all around you. Group norms are powerful, invisible forces that determine how we interact with others. Here’s how they shape our behaviors and how we can create ones to build high-performing teams.
“Haaaaaaaay everyone! How are we all doing today?!?”
I recognized the booming voice immediately. It was Mads, one of our best – and most boisterous — sales reps, and he was bursting through the doors of our office.
Veteran workers, accustomed to Mads’ infrequent yet euphoric and thunderous visits, jumped up and scrambled to receive his customary high-fives and back slaps.
Newer ones looked at each other in shock and horror, as if to ask, “Who is this person violating our quiet work area?” Continue reading →
“O.K. Holger, I’ve found your New Ways of Working blogs highly interesting and even eye-opening at times. But I’m wondering…. Is this concept based on some kind of scientific theory – or is it something you just came up with?”
I’ve been blogging about what we at Jabra call New Ways of Working for more than a year-and-a-half, and of the many questions and comments I’ve received, the one above really stood out. I appreciate honesty, and it’s one of the most to-the-point emails I’ve received since we started this journey!
So I thought I’d use this blog to explain the underlying framework behind New Ways of Working (yes, there is one, Amy!) and introduce a tool to help managers and knowledge workers plan their workdays for increased efficiency, productivity and job satisfaction.
With all the great communication and collaboration tools in today’s workplace, you’d think we could share knowledge and information more efficiently. Instead, our day is punctuated by untimely interruptions and requests for information from coworkers. It’s time to take our time back.
“Got a minute?”
Those may be the three most frightening words in the workplace today.
Every time you return a call from a co-worker, discuss a project with a colleague or conduct a teleconference, you’re participating in an activity that has been moving civilization forward since the beginning of time. But what is collaboration really—and why is it now more important than ever?
I just watched a fascinating video that got me thinking about how we as people work together to solve problems and improve our world. Continue reading →